ZAGG Inc. is a public type of company that falls under Consumer Electronics Accessories industry that designs its products using invisibleSHIELD technology. In 2008, the company started selling its products in well-known stores such as Best Buy, and Carphone Warehouse. It is also available in all four major wireless retailers: AT&T, Verizon Wireless, Sprint Nextel, and T-Mobile.
In November 2008, the company launched a new audio product line, ZAGGaudio. It currently contains two types of ear headphones, ZAGGsmartbuds and ZAGGaquabuds. In 2011, the company launched the ZAGGmate, a dual-purpose case for the Apple iPad, that also serves as a wireless Bluetooth keyboard. Later that year, the company announced a licensing and distribution agreement with Logitech, and also released two other iPad bluetooth keyboards for the iPad 2 and New iPad.
ZAGGaudio line of electronic accessories was released in late 2008, and emphasizes on innovation, quality, and superior value. ZAGGskins were introduced in November 20009 which combine customizable, high resolution images with scratch protection of the invisibleSHIELD. To make product accessibility better, the business has grouped all its products in the following groups: Screen Protectors, Mobile Keyboards, Cases, Gaming, Audio, Portable power, Stylus, and Cleaning products. The company continues to create new products making the future of the business to be very promising.
ZAGG Inc. history of establishment was invented way back in 2005 when a man wanted to protect his wrist watch from nicks and scratches, thus invisibleSHIELD design was invented. This design was all about a clear, thin, and very durable military film that could be used adhesively for covering electronic devices, and developing other innovative uses of the film.
This Public type of business falls under Consumer Electronics Accessories industry and it was primarily founded in Salt Lake City, Utah, United States. When the invisibleSHIELD made its debut after the preparation and filing of patents it became a phenomenon a few months later. Robert G. Pedersen ll, the co founder and CEO made ZAGG Inc. go public after realizing the great public demand of invisibleSHIELD on July 25th, 2007.
It started trading under the symbol ZAGG (Zealous About Great Gadgets or “when others zig, we ZAGG”). In the very recent time, ZAGG has gone global by venturing in Ireland, opening offices in Shannon, Co. Clare to serve customers in Europe, The Middle East, and Africa. The Headquaters of ZAGG family is found at ZAGG SQUARE, 3855 So.500W.Suite B, South Salt LAKE, Utah, United States.
ZAGG Inc. has a mixed reaction of user comments and reviews on the consumer review websites. Numerous positive feedbacks of the business are found at Amazon.
Here, customers applaud the products of the company saying that they are of high quality with very affordable prices and the services are also of high standards i.e. quick shipping. Here, a customer says, “I thought that this product was a little pricey, but I have to admit that it works well. I have had it on my iPhone for 10 months now and it has held up very well.” And, another customer exclaims, “Works fine and was what I exactly wanted for the longest time. Great buy order it if you are looking for a good screen protector”.
ZAGG’s products and services have however disappointed some customers at Resellerating. Here, customers complain of poor products offered by the company and a lot of time taken in shipping the products. “Bought a Zagg Invisible Shield scratch protection screen for my smart phone. It was a mistake - a terrible experience - a waste of money. It does scratch and bubble and wrinkle and makes it harder to see the screen so do not trust the advertising, it is fake. I tore it off after a few weeks. I will just trust that the Gorilla glass holds up", a customer complains. Another one lament, “Ordered a product almost a month ago, still waiting with no shipping status. Should have been shipped before the 23rd. tried contact both e-mail and phone and am being ignored. I will never order from them or use their products again."
Under consumer watch, Cnet, one summarizes everything, “"Buy but be ready to be disappointed!...I told you so but you didn't listen. Great job stimulating the economy”. Despite of some negative feedbacks concerning the products of the company, a lot of people still praise the same products and it is still scaling the heights of economy, simply because, their products and services are of high quality.
ZAGG Inc. has not yet been accredited by BBB. This might be because, the company has not yet registered with it, or BBB might be lacking sufficient information to accredit it. Despite of this, the company is still credible in terms of business dealings and offers. Due to their work credibility and efforts to deliver quality products and services, the company has won several awards, here are a few: Their former product, ZBuds, won a 2009 CES Innovations Design and Engineering Showcase Honors award. ZAGGmate, a Dual-Purpose case for Apple iPad, won the Macworld 2011 Best of Show and was named an Honoree at the CES Innovations 2011. The company is still scaling heights in ensuring that the business meets the expectations of all its customers.
In reference to Alexa, ZAGG has a three-month global traffic rank of 12,172 and 3838 in US domains. The site is also linked with 3233 other sites and its visitors view an average of 3.0 unique pages per day. Visitors who are referred to the site by search engines go up to 10%. Most of its users are moderately educated women earning over $30,000 who browse from school and work and have more children. The site's average load time is 1.842 Seconds.
Under Compete, ZAGG has 300943 unique visitors and its rank (by UVs) is 6789.
However, ZAGG is not yet ranked by GooglePageRank, maybe because, the web page is new, and it is not indexed by Google yet, or it is indexed by Google, but not ranked yet.
In reference to the above information, it is clear that InvisibleShield is good in terms of website popularity.
ZAGG family is densely populated in the social media. Despite the business being established in the recent years, it has grown immensely in social sites. The business is readily available on Facebook, Twitter, and self modified ZAGG Daily. On their Facebook account, the business has 223741 likes and 3170 talking about it. The account is updated regularly with information about new products introduced in the market, new offers and discounts currently available and prompt feedbacks to the customers. On their Twitter account, the company has 38474 followers and they follow about 663 Twitter accounts. Here too, the business tweets regularly with relevant information that create strong bond between them and the social media users who also are their customers. The company also has a self modified social site, Zagg Daily. Here, users share pictures and information related to the business products and services. Users of this discount code get 20% off ZAGGsmartbuds. The numerous Facebook and Twitter accolades are real evidence that ZAGG is a real “giant” in social media atmosphere.
When an order is placed online, the business uses Secure Socket Layer (SSL) technology to encrypt the data. 800-700-ZAGG (9244) has also been provided as an alternative choice in placing your order over the phone. For security reasons, the company does not store any credit card details in their system.
Under Google Safe Browsing, the site is neither currently listed as suspicious nor over the past 90 days appears to function as an intermediary for the infection of any sites. Also, ZAGG has not hosted malicious software over the past 90 days.
ZAGG Inc. has a customer attracting pricing strategy; most of their products have either cheaper prices compared to other similar business or have amazing discounts that make the customer not to hesitate in buying the product. The company’s pricing policy has an aim of putting the customer at a better advantage and at the same time fulfilling their objectives of getting more profits. Below are some of their best prices currently offered:
Apple iPhone 4/4S Screen Protector-$19.30
ZAGGkeys PROplus iPad Keyboard-from $128.80
Touch-Screen Stylus & Pen-$32.20
ZAGG Inc. has made an effort in partnering with major trusted courier companies e.g. UPS Next Day Air, USPS First Class Mail, etc. to help in shipping customer products to various destinations globally. Most orders ship within 1-2 business days from when the order is placed. Some orders may take longer to ship, especially orders containing a ZAGGskin. Once an order has been shipped, it will arrive to the destination in the time frame specified by the shipping method. An e-mail is send to the customer to notify him/her that the order has been shipped. If a shipping method loses your order, a customer is requested to notify the company so that it may be aware of the problem. A trace (investigation process to help locate a lost order and get it delivered) is done which may take up to 8 business days. The can also ship your product to your P.O BOX or APO/FPO address. Orders that are shipped from one country to another can have brokerage or customs fees added onto them, in this regard, the customer himself is responsible for paying them. ZAGG offer a flat-rate shipping fee of €2.99 for USPS First Class Mail shipping on your order. However, if the order is over 1 lb, your order will be shipped via USPS PriorityMail at regular retail price. ZAGG will ship your new orders to Europe for free, regardless of the quantity!
A customer has no need to worry about how he/she can pay for the product ordered because, ZAGG has partnered with major credit card companies to facilitate the payment transfer. A customer can pay for the product using VISA or MasterCard. However, the company does a consumer check on every Credit Card transaction so as to protect its holder. Moreover, International credit cards will only be accepted at the sole discretion of Invisible Protectors. The company reserves the right to delay any form of refund whilst in the process of verification and card holder authentication. A customer can also pay through an EFT (Internet transfer), or do Direct Deposit using the following bank details:
Name: Invisible Protectors
Bank: Standard Bank
Account Number: 420032851
Account Type: Current Account
ZAGG Company has a good return/refund policy that allows its customers who have ordered products to return them for a refund or replacement. However, a customer who wishes to go through the refund/return procedure must meet some conditions. All the products to be returned should be done so within 45 days after the date of purchase. All ZAGG products purchased on clearance, and have been discontinued, must be returned within 30 days of the purchase date. You are required to obtain an RA number that you can get by contacting the company. Then, the customer is required to mail back the product to be returned to the return addresses available on the company’s website. The customer himself/herself is responsible for shipping back the product. Any mail that is refused, or marked 'return to sender,' or sent 'postage due' will have a deduction of that postage amount from any refund. All orders will be refunded to the Credit card with which they were purchased. And, there are no re-stocking fees or any hidden fees.
Best Available InvisibleShield Coupon: